Abby Masters, an H&R Block customer, told CNBC Make It that like the second stimulus check, her third deposit was once again sent to the wrong account through H&R Block's Emerald Card, a product customers can opt to have their tax refund deposited onto. ![]() "We've reached out directly to these customers with information about their stimulus payment," they said. "Why should we have to be punished to wait on our stimulus money when it was not our mistake?" Rabon says.Ī TurboTax spokesperson said the account issue is affecting a "small group" of customers who updated their banking information directly with TurboTax during the second stimulus pay out. But the IRS's tool still shows her that the third payment was deposited into a closed bank account. The South Carolina resident says the company told her only that it worked with the IRS to update all customer account information. Tiffany Rabon, 40, has contacted TurboTax about the same issue. placed me on hold and it brought me back to a recording that said my call could not be completed." "I sat on hold with the IRS for over an hour," Behling says. Instead, she will have to try to get through to the IRS, which is disbursing the payments. When she called TurboTax, the company said there was nothing it can do to help her, Behling says. But that effort didn't pay off: The stimulus funds were still deposited into an account she can't access. ![]() That includes Behling, who also made a point to file her 2020 taxes early, as suggested by the IRS. Many said that they had updated their account information with TurboTax after the last stimulus payment was deposited through a link that the company sent to customers. Others said their payments were sent to closed bank accounts they used to use. Many, including Behling, identified the numbers as belonging to "pass through" accounts TurboTax previously set up for them. But dozens of TurboTax customers wrote into CNBC Make It to say that they are still experiencing the same issue: Like Behling, when they check the IRS's Get My Payment tool, they are told that their payment has been deposited into the wrong bank account. Funds sent through Direct Deposit may be delayed in the event of a federal or bank holiday.Tax preparation companies and the IRS said they had worked together to fix the problem for the third payment. Note: we do not receive this information instantly, so there will be some delay between the payment being sent by your employer and the payment arriving to Venmo. If you expected to receive funds in your Venmo account through the Direct Deposit feature and you did not receive such funds, please reach out to the issuer to confirm that the payment was sent. Venmo will post funds added through Direct Deposit to your account as soon as we receive notice from the issuer. If you’re switching from checks to Direct Deposit payments, it may take up to two pay cycles for the Direct Deposit feature to take effect. The exact arrival time of funds sent using Direct Deposit can vary, so it’s best to check in with the issuer (IRS, state unemployment office, etc.). When will I receive my Direct Deposit funds from the government? Learn more about setting up your Venmo Direct Deposit account. ![]() If you are eligible for Direct Deposit, you are able to access the feature in the “Settings” tab of the Venmo App. We determine eligibility for Direct Deposit at our sole discretion. ![]() You have the ability to add funds to your Venmo account using Direct Deposit if you have completed the required identity verification and if you are otherwise eligible for Direct Deposit. Venmo is not responsible for the non-delivery of funds based on incorrect account information provided. By failing to provide the issuer with your correct account and routing numbers, Venmo may be unable to deliver your funds to the correct account. When providing your Direct Deposit details to an employer or other issuer, please be sure to confirm your account and routing numbers as they appear in your Venmo app. Venmo’s Direct Deposit feature allows for recurring payments, such as unemployment funds, or one-time payments, such as tax returns. You can provide your Venmo Direct Deposit account number to the government for unemployment payments, tax refunds, Social Security payments, and more. Your Venmo Direct Deposit account can be used to receive Direct Deposit funds from many sources, including the government. What kind of payments can be sent to my Venmo account?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |